rhlayCo LLP, a company incorporated under the Companies Act, 2013 and having its registered office at Badarpur, New Delhi- 110030 New (hereinafter referred to as “rhlayCo”/“we”/ “us”/“our”) is committed towards protecting personally identifiable information including sensitive personal data (“Personal Information”) as would be collected by the Company from you in the course of your access to and use of the Company’s website (rhlayCo.in) (referred to as the “Website”).
Information we collect:
Personal information: In the process of offering chocolates and other confections we may collect personal information such as your name, email address, postal address, phone number, payment details, and other basic details. The information which is necessary for processing your orders, delivering products to you and providing customer care.
Non-personal information: Information about your interaction with our website, IP address, browser type, and other anonymous data.
“Use of information”
We use the collected data for the following purposes:
Order processing: We use the personal information you provide to process orders, carry out requests, and send you chocolates and other items.
Customer Support: We can reply to your questions, comments, and concerns thanks to the personal information you give us with.
Payment Processing: We share your payment information with trusted third-party payment processors to enable safe transactions. Your credit card information is not kept on our servers.
Website Optimisation: To increase user experience, optimize product offers, and improve website speed, we analyze website usage data.
Marketing: To send promotional offers, newsletters, and other marketing communications. You can opt -out of marketing mails anytime.
Website information: We may gather information about your interactions with our website, such as your IP address, browser type, referring/exit pages, pages viewed, and the dates and times of your visits. This data helps us analyze website performance and improve user experience.
Cookies and Similar Technologies: We utilize cookies and similar technologies to enhance your browsing experience on our website. Cookies are small text files stored on your device that help us remember your preferences and optimize website functionality. You can manage your cookie preferences through your browser settings.
Data storage and Security: We store your personal information securely and take reasonable measures to protect it from unauthorized access, disclosure, or alteration. However no data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
We take the security of your personal information seriously. We employ reasonable administrative, technical, and physical measures to protect your data from unauthorized access, disclosure, alteration or destruction. Despite these efforts, no method of transmission over the internet or electronic storage is entirely secure. Therefore while we strive to protect your data, we cannot guarantee its absolute security.
Sharing Your Information
We may share your personal information with third-party service providers and partners who assist us in delivering our services. These third parties are obligated to handle your data confidentially and only process it for the purposes specified by us.
Links to Third-Party Websites: Our website may contain links to third-party websites that operate independently of us. We are not responsible for the content or privacy practices of these third-party websites. We encourage you to review their privacy policies before providing any personal information on those sites.
Children’s Privacy: Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from individuals under 13 years of age. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete it promptly.